Workplace Violence and Aggression
Learn how to protect yourself and the older Australians in your care from workplace violence and aggression.
Description
Workplace Violence and aggression (WVA), particularly in cognitively impaired older Australians, can happen quickly and unexpectedly. Every staff member should feel safe in the workplace. Therefore, it is vital to recognise and remember what constitutes a WVA incident, how to enact critical incident procedures, how to diffuse potential WA situations from developing and what to do immediately after an incident. Ensuring this knowledge is mastered is fundamental to greater safety and wellbeing for both staff and older Australians in aged care.
Learning Objective
By completion of this question set, learners will be able to:
- Recognise workplace violence and aggression and high-risk situations to increase safety for staff
- List techniques and List techniques and protocols to proactively avoid violence and harm to protect employees.
- Recall 'emergency assistance' protocols to reduce any harm to staff from an agitated person
- Recall immediate response actions to ensure wellbeing following an incident of workplace violence.
Questions
- Your Immediate Response
- Recognising violence
- Using the LOW in LOWLINE
- Using the LINE in LOWLINE
- Recognising aggression
- Post incident response
- What is de-escalation?
- Seeking additional support
- Work-related violence and aggression definition
- Your response after an incident
Workplace Violence and Aggression
Learn how to protect yourself and the older Australians in your care from workplace violence and aggression.
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Talk to our microlearning experts to learn more about Forget Me Not® and how we can improve the way you train. Our evidence-based training methods create more knowledgeable and competent Carers.
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