Responding to Incidents as a Residential Care Worker
This question set helps residential care workers learn to respond to serious incidents and build positive relationships with the consumers in their care. It provides practical tips and guidance to empower care workers and to ensure that consumers are safe and comfortable.
Description
As a residential care worker, part of the learner's role is ensuring that older Australians feel safe and comfortable in their aged care facility. This set will help them build those positive connections, while also helping them to identify and respond to problems that may arise. Some of these incidents may be reportable serious incidents as classified under the Serious Incident Response Scheme (SIRS). Reportable serious incidents must be reported to the Aged Care Quality and Safety Commission (the Commission) by a manager.
Learning Objective
By completion of this question set, learners will be able to:
- Build positive relationships with older Australians and support their wellbeing.
- Identify and respond to incidents with older Australians while supporting them.
Questions
- Get to know me
- Building trust
- Is this neglect?
- Is this unreasonable use of force?
- Is this social abuse?
- Is she telling the truth?
- I don't want it
- Running out of time
- Money matters
- Is this emotional abuse?
- Is this unlawful sexual contact?
Responding to Incidents as a Residential Care Worker
This question set helps residential care workers learn to respond to serious incidents and build positive relationships with the consumers in their care. It provides practical tips and guidance to empower care workers and to ensure that consumers are safe and comfortable.
Training That Drives Change
Talk to our microlearning experts to learn more about Forget Me Not® and how we can improve the way you train. Our evidence-based training methods create more knowledgeable and competent Carers.
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