Aged Care
Microlearning Gallery

Roll out training in five minutes a day.


Knowledge retention for Aged Care

Ensure critical job role knowledge retention to deliver safe, quality care.


Aged care quality indicators

Quality Indicators: The Basics

Aged care services must report QI data through the Provider Portal. How often should QI data be reported?



Serious Incident Response Scheme: The Basics

Compulsory reporting obligations is one of the two key components of the SIRS. What is the other?


Elder Abuse and Neglect

Arjun is a resident in his mid-80s who is normally cheerful. However, today you see him in mental and physical distress. What do you do?


Dementia Care Training

You have been caring for Kun, a resident, for about a year now. Kun’s husband died many years ago, but she has been asking about him more often lately. This week, Kun has started wondering after she has had her lunch. You are worried about her safety, as she always takes her purse and coat and doesn’t tell anyone where she’s leaving. What do you do?


Laundry and Cleaning

Your facility has some older Australians in isolation. Two are confirmed to have COVID-19. Today, you need to perform a routine clean of the dining room and lounge room. How will you do this?

Laundry and Cleaning Aged Care

Laundry and Cleaning: The Basics

Routine cleaning can remove the COVID virus from surfaces. What is a manual clean?



You have been helping Valma to have a shower. Valma is 64 years old and has recently had minor heart surgery. She takes medication for high blood pressure. Valma’s son advises her on being careful since she is in a high-risk group and could get sicker than some others if she was to get COVID. Valma doesn’t believe this is right. She says she is still young, and her breathing is fine. What can you tell Valma about high-risk groups?

About COVID Aged Care

About COVID: The Basics

Contracting COVID-19 can result in serious illness or even death for some groups of people. Which groups are at higher risk?


Outbreak Management: The Basics

An outbreak of COVID-19 in an aged service could cause severe harm. Which of these defines an outbreak?


Pandemic Infection Control

You have just returned from overseas. You had an exemption to travel for a family event. Your flight arrived today. You feel well and do not have any symptoms. You are not suspected of having COVID-19. What should you be doing?


Pandemic Infection Control: The Basics

Self-isolation is a vital tool in stopping the spread of COVID-19. When must you stay home?


Supporting Older Australians

Mary has been in your care for over a year now. Her son, Greg was a regular visitor before restrictions. You have met and spoken to him a few times when he visited. He is on the phone to you now and is very angry. Due to a COVID outbreak in the facility he has not been able to visit, even though his mum is not COVID positive. He claims this is not fair. Which statements show empathy?


Supporting Older Australians: The Basics

COVID-19 has meant a number of health controls had to be adopted in aged care settings. Why is isolation used?



Aged Care Standard 1:
Consumer dignity & choice

Yin is a resident in her mid-70s with good mental and physical capacity. You have just put Yin’s dirty sheets, clothes and throw blanket in the laundry trolley. Yin asks if she can hang on to her throw blanket, a gift from her late husband. But it’s dirty and smells. What do you do?


Aged Care Standard 2:
Ongoing assessment and planning with consumers

Tony can spend hours sitting watching footy.  He loves the beer and chocolate his family brings him. But this makes his diabetes and weight issues harder to manage. His pressure sores are also getting worse. What do you do? 


Aged Care Standard 3:
Personal care and clinical care

Bill has progressing dementia, is incontinent and is putting on weight. Recently his balance  has declined a little, but he can still walk around OK. He needs some effective risk management. What do you do? 


Aged Care Standard 4:
Services and supports for daily living

Afreen is Muslim and prays five times a day in his room, as required by his faith. Lately you’ve noticed he’s starting to struggle a little with laying out his prayer rug and kneeling face down to pray. What do you do? 


Aged Care Standard 5:
Organisation’s service environment

Tony’s having trouble turning his TV on and changing channels. He knows what buttons to press and everything seems to be working OK when you check it. So it’s a bit of a mystery. What do you do? 


Aged Care Standard 6:
Feedback and complaints

Glenda has a visit from a friend. On the way out her visitor stops to complain. She is upset, telling you residents are stealing from Glenda. Glenda's visitor is deeply concerned about a man who comes into her room at night when she’s sleeping. What do you do? 

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Don't hesitate to contact James on 0439 393 961


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